Residents are able to reach a member of our staff if they have an emergency after office hours. A property manager is on call 24/7. Most members of our staff are bilingual in English and Spanish which helps to improve communication with our Spanish speaking residents. Residents are able to report problems, make payments and review their balance via an online portal.

The key to a good tenancy is selecting the right resident for your property. We screen each applicant by checking their credit, performing an unlawful detainer check, a criminal background check, verifying their income and rental history.

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

• We can respond faster and provide better service to both owners and tenants.  We can securely access information about all properties at any time and from anywhere, even on our smart phones. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.

• Monthly statements are delivered to your email inbox, saving time and paper.  The statements are easy to read and provide you with a quick snapshot of your property details for the current month and prior months.

• We address property maintenance issues faster.  We can create electronic work orders and communicate with vendors so we quickly solve issues.

• You will be paid faster and more securely.  We are able to use electronic payments (ACH) to deposit funds directly into your bank account. No more lost checks and taking them to the bank.

• We can more effectively market your properties to fill vacancies sooner.  We can quickly and professionally advertise your properties on our Website, Zillow, and other Websites. We can manage these sites easily so information is up to date and accurate.